Contact DrugHub Support
Need help with your platform account, merchant disputes, or security credentials? Our global administrative and technical staff are standing by to process your inquiries. To maintain strict cryptographic isolation, please follow the specialized routing procedures outlined below.
[+] Help Desk Operational Protocols
High-priority billing, settlement disputes, and sensitive profile anomalies must only be routed through our secure .onion ticket infrastructure.
How to Route Your Request
Always initiate disputes inside your client dashboard. Do not use email for active order issues, as support staff cannot verify order IDs via public email channels.
Established merchants looking to migrate profiles with existing ratings must provide verifiable PGP proof signing. Apply directly via the onion dashboard.
If you lost your 2FA key or mnemonic, you will need to prove address ownership. Send a signed message using the PGP key registered to your layout profile.
PGP Encryption Key
We enforce absolute cryptographic privacy. All communications containing private account details, transactional data, or dispute coordinates must be encrypted with our designated public key. Messages received in cleartext format will be immediately ignored to protect database stability.
Use the secure route below to access the DrugHub ticket system directly inside your browser client.